Parent Support & Information | Helping Hands Network

Helping Hands Network team members are qualified as per National Quality Framework and Legislated Regulations and have demonstrated experience in working at OSHC services.

These qualifications are commonly:

Diploma of Children Services (OSHC)
Certificate III or IV in Children Services
Diploma or bachelor’s degree in Teaching for Primary School Aged children
And so many more.

All team members employed by Helping Hands Network must provide the appropriate security checks before they are accepted.

On employment, all team members must provide a copy of a valid Working with Children Check (WWCC), which we verify through the Department of Justice website.

Educators must also complete their qualifications in First Aid, Anaphylaxis, Asthma, CPR and Child Protection Training before working within our services.

We also provide opportunities for our team to improve on their skills and progress within the company with an internal LMS and external training based off the requirements of the community.

Each medical condition is dealt with individually with Medical Management Plans that are created by your Medical Practitioner.

You must provide this Medical Management Plan prior to your child’s attendance so our team can properly cater to their needs and prepare any further documentation to ensure their safety.

You can find all Medical Management Plans here:

Asthma (all states except Victoria)

Asthma Action Plan (use in Victoria only)

Action Plan for Anaphylaxis (generic)

Action Plan for Anaphylaxis (EpiPen)

Action Plan for Anaphylaxis (Anapen)

Action Plan for Allergic Reactions

For any other medical conditions, please submit a Medical Management Plan that has been endorsed by your child’s Medical Practitioner.

Please note that these Medical Management Plans must be within 12 months, stamped and signed by your Medical Practitioner, and be in colour.